The Dealer Quarterback Consulting
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      • About Us
      • Privacy
      • T&C
    • Blog by DLRQB
      • Blog by DLRQB
      • An Open Letter to GMs
    • What We Do
      • Services
      • Optimized CRMS
      • Sales Training
      • Human Resources
      • How Does Your Team Score?
      • Free Sales Tip
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  • Home
  • About Us
    • About Us
    • Privacy
    • T&C
  • Blog by DLRQB
    • Blog by DLRQB
    • An Open Letter to GMs
  • What We Do
    • Services
    • Optimized CRMS
    • Sales Training
    • Human Resources
    • How Does Your Team Score?
    • Free Sales Tip

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What We Do

Optimized CRMs

The BEST CRM is the one your dealership uses! The more efficient the system, the easier it is to use.

New CRM Installation & Migration

Changing CRMs? We can assist in the migration process, and customize your new system to work efficiently with your dealership's operations from the start.

CRM System Evaluation & Revitalization

Optimize your CRM by removing contradicting processes, reconciling duplicate entries, extracting outdated templates, and sweeping out the other technological cobwebs that make your CRM frustrating to work with.

Install Customized Long-Term Follow-Up Process Templates in CRM

Your team's focus should be on hot, active prospects. We can set-up our long-term processes to e-mail your less active leads, so they will know you are available when they are ready to buy! Long-term processes are generally 90, 120, or 180 days, and longer. We recommend a long-term, passive e-mail campaign to ensure your name is at the top of inboxes, even if the consumer buying cycle journeys through recession eras.

The Best CRM is the System Your Team Actually Uses

A revitalized CRM that remains unused isn’t just more waste — it’s liability! Valuable ad spend becomes a money pit of bad data. We solve this with a manual created specific to your CRM. Then we work in small groups teaching the clicks needed in the CRM to enter quality data and help the system to flow.  Training every employee to use your optimized CRM transforms it into a revenue engine — ensuring clean data, consistent execution, and a system that actually converts opportunities into profit. 


Communications & Sales Training

Communication is the key to sales. Put us on the field with your teams to enhance customer communication and build value in your dealership!

Appointment Setting Success

All forms of communication with first-time & internet prospects should lead to showroom visits. We will train your team to focus on earning the appointment that shows!

Quality Demonstrations

Your vehicle brand does not matter. If the customer is in your showroom, they are already partially convinced of it's value. The REAL purpose of a good walk-around or demo drive is to sell the dealership more than it is to sell the product. Let us train your team to stand out from your competitor dealerships!

Team Accountabilty

Inspect what you expect. We train your management team to understand the CRM, follow the prospect journey before, during, and after the showroom visit, and hold the team accountable at every step, increasing your vehicle sales.


Dealership Recruiting Resources

"Selling Cars" is the end goal, not the job description.

Dealership Job Descriptions & Pay Plans

"Go get 'em Tiger" is not a game plan, it's a game lost before the team gets on the field. Every employee in the dealership needs a detailed outline of both their job description and the tasks needed to achieve the goals that pay them. We can create and provide these resources for you. The touchdown of sales are made when the entire team understands their role and how to support each other to score the winning points!

Help Wanted Advertising and Interviewing

With job descriptions and pay plans in place, let us handle the hiring process to find your new team members!

New Hire Training

A pat on the rear is no longer a sufficient onboarding tactic.  

(HR would not approve!)

Let us provide CRM, Communication, and Demonstration trainings to get your new sales employees off to a strong start. YOUR success is our success.

Ask us about Service Department Data Mining Training. The Dealer Quarterback customizes our service packages to meet your dealership needs!

Book Your Dealership Growth Session

Provide your info and we'll contact you to schedule a plan of action

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