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      • An Open Letter to GMs
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      • Optimized CRMS
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      • Free Sales Tip
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  • Home
  • About Us
    • About Us
    • Privacy
    • T&C
  • Blog by DLRQB
    • Blog by DLRQB
    • An Open Letter to GMs
  • What We Do
    • Services
    • Optimized CRMS
    • Sales Training
    • Human Resources
    • How Does Your Team Score?
    • Free Sales Tip

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Welcome

We're happy to set up a dealership mystery shop and evaluation, with a consultation meeting to review the results.  Explore our services to see how we can help you thrive.

Schedule Now

What We Do

Optimized CRMs

The BEST CRM is the one your dealership uses! The more efficient the system, the easier it is to use.

New CRM Installation & Migration

Changing CRMs? We can assist in the migration process, and customize your new system to work efficiently with your dealership from the start.

CRM System Evaluation & Clean-up

Optimize your CRM by removing contradicting processes, reconciling duplicate entries, and sweeping out the other technological cobwebs that make your CRM frustrating to work with.

Install Customized Long-Term Follow-Up Process Templates in CRM

Your team's focus should be on hot, active prospects. We can set-up our long-term processes to e-mail your less active leads, so they will know you are available when they are ready to buy! Long-term processes are generally 90, 120, or 180 days, or we can customize out 6-18 months! 


Communications & Sales Training

Communication is the key to sales. Put us on the field with your teams to enhance customer communication and build value in your dealership!

Appointment Setting Success

All forms of communication should lead to prospects visiting your showroom. We will train your team to focus on earning the appointment that shows!

Quality Demonstrations

Your vehicle brand does not matter. If the customer is in your showroom, they are already partially convinced of it's value. The REAL purpose of a good walk-around or demo drive is to sell the dealership more than it is to sell the product. Let us train your team to stand out from your competitor dealerships!

Team Accountabilty

Inspect what you expect. We train your management team to understand the CRM, follow the prospect journey before, during, and after the showroom visit, and hold the team accountable at every step, increasing your vehicle sales.


Dealership Recruiting Resources

Communication is the key to sales. Let us work with your teams to enhance customer communication and build value in your dealership!

Dealership Job Descriptions & Pay Plans

Every employee in the dealership needs a detailed outline of both their job description and the goals that pay them. We can create and provide these resources for you. 

Help Wanted Advertising and Interviewing

With job descriptions and pay plans in place, let us handle the hiring process to find your new team members!

New Hire Training

 "Go get 'em, Tiger" with a pat on the rear is no longer a sufficient training method. Let us provide CRM, Communication, and Demonstration trainings to get your new sales employees off to a strong start. Your success is our success.

Ask us about Service Department Data Mining Training. The Dealer Quarterback customizes our service packages to meet your dealership needs!

Schedule Your Mystery Shop & Evaluation

Provide your dealership information and we'll contact you to review the results!

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